If you have questions about COVID-19 and your upcoming appointment, please call your specialty clinic. If you are a Boston Children's patient or family member and you have general questions about COVID-19 please call our COVID-19 hotline at or .
At Boston Children’s Hospital, we strive to make your and your child’s experience coming here — and staying here — as pleasant as possible. We understand a hospital visit can sometimes be difficult and overwhelming, and we offer many amenities that we hope will make your time here more comfortable.
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You can access a library of educational materials describing certain conditions, home care and treatments on our website. These materials were created by Boston Children’s Hospital providers and many were reviewed by patient families like you. These materials are for educational purposes only. For specific medical advice, diagnosis and treatment, please talk to your child’s provider.
When you arrive at Boston Children's, head to one of the self-service kiosks in the lobby. Use the touch screen to check in for your appointment, update personal information and make any necessary copays. If you prefer, you're always welcome to check in at the front desk instead.
When your child is sick, finding the right path forward can feel overwhelming. We’re here to help. An expert second opinion from the #1 children’s hospital in the country will give you the peace of mind that comes from knowing your child’s health is in the hands of the world’s leading experts.